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Travel

Next-Gen Communication
for Unforgettable Journeys

Empower your travel business with cutting-edge communication solutions for seamless customer engagement and exceptional service.

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Leverage Unified Communication Solutions to
Craft Exceptional Travel Experiences

Stay connected effortlessly with our next-gen communication solutions, designed to enhance
every aspect of your customers’ travel experience.

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Multi-Channel
Support

Seamlessly engage with travelers across various communication channels.

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Personalized
Assistance

Facilitate 24/7 automated support with conversational AI chatbots.

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On-The-Go Customer
Insights

Tailor customer experiences to individual preferences with progressive insights.

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Seamless
API Integration

Smoothly integrate APIs with existing tech setup for personalized interactions.

Craft Memorable Trips with Our
Unified Communication Solutions

Transforming Travel with Our UCaaS Solutions

Drive hyper-personalized conversations and nurture long-term connections with customers.

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Trips Made More Memorable!

  • Recommend hotels, flights, and activities tailored to travelers’ preferences.
  • Remind travelers of upcoming flights, check-in times, and documents for a stress-free journey.
  • Notify travelers in advance about itinerary changes like delays, gate changes, or cancellations.
  • Send exclusive pre-trip promotions, including discounted excursions, hotel upgrades, and dining offers.
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Connect Anywhere And Everywhere

  • Provide quick updates on boarding passes, e-tickets, and booking confirmations.
  • Provide exclusive offers on activities like spas, treks, and local tours, enhancing the travel experience.
  • Remind travelers of scheduled activities, tours, or reservations to ensure they don’t miss out.
  • Offer information on local SIM cards, Wi-Fi hotspots, or data plans to keep travelers connected.
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Build Quality Customer Relationships!

  • Send automated surveys to collect feedback on accommodations, transportation, and service.
  • Notify travelers about earned loyalty points, rewards, and special offers for future bookings.
  • Invite travelers to subscribe for updates on travel deals, destinations, and tips.

Explore Other Industries

Automotive

Boost your customer experience with targeted campaigns for vehicle launches and exclusive offers. Streamline buyer's journey with seamless scheduling, detailed car information, and real-time updates.

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Fintech

Turbocharge your Fintech experience with us. Deliver secure and compliant experiences at scale and execute real-time transactions across various communication channels.

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Retail

Create lasting shopping experiences that keep customers coming back. Enhance interactions with real-time notifications and personalized offers, while boosting sales and loyalty.

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Healthcare

Enhance patient engagement with real-time appointment reminders, updates and payment alerts. Improve outcomes and patient satisfaction with advanced communication solutions.

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EdTech

Enhance student engagement with real-time notifications, personalized learning updates, and seamless communication. Foster a connected and interactive learning environment like never before.

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Logistics

Unlock seamless communication with our UCaaS platform to seamlessly manage orders, scheduling, inventory and last-mile, ensuring smooth client interactions and optimized operations.

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Explore the complete Horizon of our offerings

Enterprise SMS Solutions

Enterprise SMS Solutions

Enterprise-grade solution for the most powerful communication channel.

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Enterprise Voice Solutions

Enterprise Voice Solutions

Cloud telephony-based customized solutions.

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Cloud Contact Center Solutions

Cloud Contact Center Solutions

Omnichannel customer engagement solutions and services.

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WhatsApp Business Messaging

WhatsApp Business Messaging

Automate, broadcast, and manage customer conversations.

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Conversational Al

Conversational Al

Artificial Intelligence/ML-powered virtual assistants.

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Rich Communication Services

Rich Communication Services

The next-generation of messaging and customer communication.

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Enterprise Email Solutions

Enterprise Email Solutions

Reliable and rich media capabilities with responsive design.

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Enhance Customer Interaction With Expert Enterprise Solutions

Transform the way your brand interacts with your customers! Get personalized support and expert guidance on enterprise communication solutions.

Frequently Asked Questions

Smartping’s omnichannel suite—SMS, Voice, Cloud Contact Center, WhatsApp, RCS, and Email—enables travel enterprises to send personalized, rich-media messages for booking confirmations, travel updates, and last-minute offers, ensuring seamless communication and higher engagement at every customer touchpoint.

Our Conversational AI empowers travel businesses to automate personalized interactions, such as booking confirmations, flight updates, and post-trip surveys. AI-driven chatbots integrate with booking platforms and offer real-time assistance, driving higher conversion rates by reducing friction in booking and customer support processes.

Smartping’s integrated analytics dashboard allows travel businesses to monitor campaign performance in real-time, including customer engagement and conversion rates. This helps optimize marketing campaigns, understand customer sentiment, and drive more efficient customer service by acting on data insights as they happen.

Smartping’s Cloud Contact Center offers travel businesses scalable support across voice, chat, and email channels. With intelligent routing, real-time agent performance monitoring, and seamless CRM integration, businesses can manage high volumes of customer inquiries while delivering a personalized support experience.

Smartping enables travel enterprises to automate booking confirmations, pre-departure reminders, check-in notifications, and more across multiple communication channels. These personalized messages include direct links to booking details, enhancing the customer experience and reducing manual intervention.

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