Smartping Voice Bot - Smartping

Gen AI Powered Voicebot

for human like impact & enterprise grade conversations

across   Customer Support

Built on LLM and NLU, Smartping’s Voicebot automates voice interactions, reduces operational costs, and delivers faster resolutions across every customer call. 

Step Into the Voicebot Experience Zone 

From sales to support - experience how Smartping’s GenAI Voicebot handles real

conversations across sectors and languages with precision and ease.

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EMI Collections

2Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Appointment Booking 

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Online Banking  

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Customer Support

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Tap the mic and try our Voice AI Agent  

Voicebot Features & Capabilities

 Powered by domain-trained Large Language Models, multilingual Automatic Speech Recognition, and advanced Text-to Speech & Speech-to Text capabilities, our voicebot listens intelligently, understands intent in real time, and responds with precision - enabling natural conversations at scale. 

Gen AI powered Conversational Intelligence 

  • Intelligently handle open‑ended questions and dynamic queries - no rigid flows or preset scripts. 
  • Continuously learn from every conversation to boost accuracy, deepen context, and deliver better outcomes. 
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Multilingual & Intelligent Conversations 

  • Auto-switch between 10+ languages mid-call for uninterrupted user experience. (DIY) 
  • Ensure natural, context-aware dialogues that adapt to customer inputs in real time. 

Real-Time Personalization & Knowledge Fulfillment 

  • Leverage GenAI to fetch dynamic answers on-the-fly from CRMs, product DBs, or policy catalogs. 
  • Deliver hyper-relevant, accurate responses every single time. 
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Lead Qualification, Intent Routing & Smart Handoffs 

  • Qualify leads with adaptive flows and capture structured data like name, email etc. 
  • Detect call intent and seamlessly route to live agents when needed. 

No-Code Interface, Seamlessly Integrable Platform 

  • Intuitive flow builder designed for fast setup and customization- no coding required. 
  • Easily integrates with CRMs, APIs, and enterprise systems to fit your deployment needs.
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Built-in Analytics, Voice Cloning & Voice Tech Stack 

  • Track real-time call outcomes, drop-offs, and CSAT with an intuitive performance dashboard. 
  • Leverage in-house TTS, STT, NLP and voice cloning tech to deliver consistent, high-quality voice interactions.

 Business Outcomes That Speak for Themselves 

Smartping’s voicebot goes beyond just conversations. With a simple UI, robust integrations, and enterprise-grade

support, we deliver the reliability, flexibility, and control modern businesses need. 

Zero Wait Time. 24/7 Call

Handling at Scale

Handle over 10,000 concurrent, unique calls simultaneously ensuring every customer gets an instant, uninterrupted response anytime they reach out. 

Zero Infrastructure

Cost

Smartping AI voicebot operates autonomously, eliminating the need for manual intervention, saving you both hiring costs and time spent on agent training. 

Achieve Up to 20% Boost in

Agent Productivity 

Free up your human agents by routing only high-intent, pre-qualified conversations to them - enabling sharper focus on closures and complex queries while eliminating repetitive tasks. 

Automate Every Customer Interaction on Call

Set up intelligent workflows to trigger outbound and inbound calls for reminders, updates, or support. Smartping AI voicebot handles queries in real time, ensuring every interaction is timely, consistent, and impactful, so you never miss a customer touchpoint again.

Drive Smarter Decisions with Real-Time Voice Insights

Access detailed call analytics, real-time intent classification, and auto-scored conversations to uncover customer needs and pain points. Gain actionable insights from every interaction and make informed decisions that improve CX and business outcomes.

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~ 80% 

Reduction in  Operational Costs

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Up to 60%

Increase in CSAT scores

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~ 30%

Increase in ROI

The Smartping Advantage  

Explore why leading enterprises choose Smartping’s voicebot to power their customer conversations: 

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Real-Time Language Switching

and data fulfillment 

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Telecom-Grade Reliability 

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Dedicated Success & SLA-Driven

Support 

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Pre-trained 100+ agents,

available across industries and

use cases  

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Go Live in Less than

30 Minutes  

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Speed, pitch, voice modulation

along with capability of placing

1000+ calls in parallel 

Tailored by Industry. Trained by Insights 

Whether it’s converting leads in fintech, routing service requests in automotive, or answering FAQs in edtech – our

Voicebot is trained to understand your world and speak your customer’s language. 

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  • Conversational Shopping Assistant

  • Order Tracking & Returns

  • Store Locator & Navigation

  • Promotional Offers & Loyalty Info

  • Product Availability Checker

  • Customer Support

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  • Loan & Credit Inquiry Automation

  • Fraud Alerts & Transaction Verification

  • Balance & Statement Requests

  • Lead Qualification for Financial Products

  • Payment Reminders & EMI Notifications

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  • Appointment Booking & Reminders

  • Prescription Refill Requests

  • Lab Report & Test Result Updates

  • Post-Treatment Follow-Ups

  • Insurance & Billing Queries

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  • Flight, Hotel & Cab Booking Assistance

  • Real-Time Itinerary & Check-In Updates

  • Booking Modifications & Cancellations

  • Multilingual Guest Support and Reminder

  • Local Guide & Recommendations

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  • Course Discovery & Enrollment Support

  • Live Class & Assignment Reminders

  • Student Query Resolution

  • Parent Communication Assistant

  • Lead Qualification & Counselor Routing

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  • Test Drive & Service Booking

  • New Vehicle Inquiry & Follow-Up

  • Insurance & Warranty Assistance

  • Roadside Assistance Request Handling

  • Post-Service Feedback Collection

Ready to Hear the Difference?

Experience Smartping’s Voicebot in action. Book a personalized demo and discover how human-like voice

automation can elevate your CX, boost productivity, and lower costs.