Leading Home Appliances Brand % - Smartping

Channels:

WhatsApp

Business Challenges

Reduce dependency on cash collection during service visits
Minimize delays and follow-ups in post-service payment collection
Simplify payment reconciliation for completed service requests

Solution Delivered

Enabled instant payment links on WhatsApp immediately after service completion
Allowed customers to pay via UPI, cards, net banking, and wallets directly within the WhatsApp thread.
Automated sharing of payment confirmation, invoices, and service details post-transaction

Impact Delivered

70%+

payment completion rate

50%

reduction in payment follow-ups

Faster

payment collection and reconciliation

Explore More Case Studies

Fintech

Leading Digital Lender

Improved

Lead Generation & Customer Acquisition

Read More

Healthcare

Premier Eye Care Institution

Reduction

In Appointment No-show Rates

Read More

Automotive

Luxurious Car Dealership

20%

Increase in Y-O-Y Car Sales

Read More

EdTech

Prominent Educational Consultancy

56%

Increase in Customer Responses

Read More

Retail

Leading Sanitary Ware Company

Improved

Sales Efficiency and Customer Engagement

Read More

Healthcare

Leading Ayurvedic Healthcare Brand

1 Million+

Unique conversations powered by WhatsApp

Read More

Healthcare

Leading Diagnostic Center

120%

Growth in Messages Read

Read More

Fintech

India’s Top Billing Software Provider

56%

Increase in Customer Responses

Read More

Fintech

India’s leading NBFC offering loans

2x

Increase in Campaign Metrics versus BAU

Read More

Real Estate

India's Leading Real Estate Company

20 Million+

Messages Delivered Across Campaigns

Read More

Fintech

Leading Financial Services Provider

6x

Faster Campaign Execution

Read More

View all Case Studies

Smartping

First Floor, Unit F-49, Sector-47, Spaze Boulevard, Gurugram, Haryana 122018
1800 911 1111
hello@smartping.ai

100 Tras Street, #16-01, 100 AM, Singapore 079027
+65 9836 0064
apac-connect@smartping.ai

Instagram

YouTube

© 2026 Smartping AI Limited (Formerly Known as Smartping AI Private Limited). All rights reserved. | Privacy Policy | Terms Of Use.