CCaaS for ZOHO CRM - Smartping

Smartping Dialer for

Zoho CRM

SPARC CCaaS brings calling straight into Zoho CRM - no tab-switching, no missed context.

One screen. Every call. Full context.

SPARC CCaaS embeds a WebRTC dialer directly into Zoho CRM, so agents call, log, and follow up without leaving their workflow.

Click-to-call and screen pop on every call

Click-to-call and screen pop on every call

Auto-logged calls, recordings, and dispositions

Auto-logged calls, recordings, and dispositions

Real-time sync via APIs and webhooks

Real-time sync via APIs and webhooks

Enterprise-grade security, built in

Enterprise-grade security, built in

Key Features

One screen. Every call. Full context.

One screen. Every call. Full context.

Manage both inbound and outbound calls using the embedded dialer. The Leads page will pop up in the agent screen.

Embedded dialer (WebRTC and mobile-based dialing)

Embedded dialer (WebRTC and mobile-based dialing)

The agent can connect with the customer using both mobile and WebRTC modes.

Automatic call logging

Automatic call logging

All outbound and inbound calls get automatically logged within the CRM platform.

Call recording & playback

Call recording & playback

All call recordings will be pushed to your CRM automatically.

Why It Works

Stop Switching Tabs. Start Closing Calls.

Get It on Zoho Marketplace
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