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ENABLING ENTERPRISE SOLUTIONS

Since its inception in 2015, Smartping is the premier enterprise and telecommunications service provider, connecting businesses to their customers through telecom and internet channels. Our comprehensive communication solutions are powered by innovative and intelligent technical platforms, designed to meet the unique needs of SMEs, MNCs, large enterprises, and government entities in a single platform.

We empower businesses with effective communication solutions for growth and high ROI.

Smartping has been instrumental in driving positive change for businesses by facilitating timely and consistent communication with their customers. Our innovative and cost-effective solutions have enabled thousands of enterprises to establish brand recognition, build trust, and achieve high ROI. Whether you’re a startup or a large corporation, we are committed to being your trusted partner in achieving your communication goals.

Story behind Smartping's evolution

Enhance Your Experience with Our Services

2015

Smartping was established and began its voyage

2016

Become a Direct SMS operator in the telecommunications industry and subsequently diversified its offerings to include SMS marketing services and serve as an API and gateway provider to end users, including super aggregators

2017

The company expanded its portfolio by introducing Voice solutions, Cloud telephony, Email marketing, and Digital marketing solutions for enterprises, aggregators, government entities, and other clients in the B2C and B2B industries.

2018

The company broadened its scope by venturing into the field of conversation AI and chatbots, as well as Hyper-local target marketing, including geofencing, for real-time targeting of specific audiences.

2019

The company further diversified its offerings by incorporating emotional intelligence, omnichannel marketing, and blockchain technology.

2020

The company extended its reach by providing virtual meeting solutions such as web conferencing, audio conferencing (Telemeet), and remote access solutions, allowing users to work remotely from any location in the world.

2022

Recently introduced several cutting-edge digital marketing solutions, including Interactive Video Messaging and Performance Marketing. Additionally, we implemented the highly sought-after WhatsApp Business API, as well as Cloud Call Center Solutions in our Voice solutions.

Key Services

Smartping is at the forefront of providing comprehensive services to both B2B and B2C segments. Our primary services include:
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    WhatsApp Business APIs
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    Business Messaging Services
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    Customized Intelligent IVR Services
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    AI/ML-NLP-based ChatBots
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    Toll-Free Solutions
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    Audio Call Conferencing
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    Missed Call Applications
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    In-bound and Out-bound call solutions
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    Email services
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    Digital Marketing solutions
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    Real-Time Campaign Analysis
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Our Vision

Our vision is to become the most preferred business partner in the industry, renowned for our exceptional solutions and unmatched customer service. We strive to establish ourselves as the go-to provider for all communication needs, leveraging innovative technologies that bring people closer together.

We believe that effective communication is the foundation of success, both in business and in personal relationships. That’s why we aim to create solutions that empower people to communicate more efficiently, effectively, and seamlessly.

To achieve this vision, we are committed to continuous innovation and development, always staying ahead of the curve in terms of technology and trends. We also prioritize a customer-centric approach, putting our client’s needs and satisfaction at the forefront of everything we do.

In summary, our vision is to be the leading provider of innovative communication solutions that bring people closer together, while also being recognized as the most preferred business partner in the industry, driven by our commitment to exceptional quality and customer service.

Our Mission

Our overarching mission is to provide top-notch products and services that meet and exceed the expectations of our valued partners and vendors. We strive to bring immense value to our stakeholders through our innovative solutions, exceptional quality, and unwavering commitment to excellence.

At the same time, we understand that success is not possible without strong relationships built on trust, collaboration, and mutual respect. That’s why we prioritise cultivating a collaborative environment that fosters open communication and long-term partnerships.

In summary, our mission is to be the go-to provider for our partners and vendors, delivering unparalleled value and quality, while also fostering a supportive and collaborative culture that drives success for everyone involved.

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