With over 7,000
satisfied customers across India.

we have earned a reputation for trust and reliablity
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Ignite customer service
excellence with SmartPing's
cutting-edge Call Center Solutions.

Revolutionise support operations, exceed expectations and leave a lasting impression. Elevate your business with our advanced features and unrivalled technology. Step into the future of exceptional customer experiences. SmartPing: Empowering your success!
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Intelligent Call Routing:

Optimize response times and customer satisfaction by seamlessly directing calls to the most suitable agents based on skills and availability.

Interactive Voice Response (IVR):

Streamline call flow, reduce wait times, and enhance self-service options for customers through an intuitive IVR system.

Omni-Channel Support:

Meet customer expectations by providing support across multiple channels such as voice calls, email, live chat, and social media.

Call Monitoring and Analytics:

Gain valuable insights into call performance, agent productivity, and customer satisfaction to make data-driven decisions and enhance operations.

Quality Management:

Ensure consistent service quality by monitoring agent interactions, providing feedback, and implementing training programs.

CRM Integration:

Gain valuable insights into call performance, agent productivity, and customer satisfaction to make data-driven decisions and enhance operations.

Unleash Superior Customer Service with SmartPing:

Your Ultimate Call Center Solutions Partner

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Scalability and Flexibility:

Grow without limitations with our scalable solutions, adapting to your business size and evolving needs for seamless expansion.

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Reliable Infrastructure:

Trust our robust and secure cloud-based platform, ensuring uninterrupted call centre services and utmost protection for your sensitive data.

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Exceptional Support:

Experience our dedicated support team, providing comprehensive assistance from implementation to ongoing maintenance, ensuring a smooth and hassle-free experience.

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Proven Expertise:

Benefit from our industry-leading knowledge and experience in call centre solutions, driving businesses to excel in customer service and achieve their goals.

Our Customer Testimonials

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"Smartping's comprehensive analytics, reporting, and ivr solutions have offered us valuable insights into our business operations, empowering us to make data-driven decisions and improve our customer service. We sincerely appreciate their exceptional service and strongly recommend them to any business seeking to accelerate their growth."

Shivtel Communication

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"The interactive voice response system offered by SmartPing were a game-changer for us, and their service impressed us with its simplicity and ease of use. Thanks to their platform, our business experienced impressive improvements in both customer retention and lead conversions."

MIDLAND MICROFIN LIMITED

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"Thanks to Smartping-the best ivr service provider, my business has experienced impressive growth metrics that have surpassed our goals. Their cutting-edge technology and superior service have allowed us to communicate with clients more effectively, resulting an increase in both customer retention and lead conversions"

NORTHERN IT SERVICES PVT LTD

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"The service immediately struck a chord with us because of the IVR solutions provided by SmartPing. Nice, Clean and Easy to avail for our business that resulted impressive 3x growth in both customer retention and lead conversions."

CELEB MEDIA