Bring Enterprise-Grade Telephony
Into Freshsales CRM

The Smartping SPARC Telephony Connector brings your dialer, your data, and your CRM into one screen.

Overview

Fragmented tools slow teams down. SPARC addresses that, an embedded dialer inside Freshsales, with customer context on every call.

One screen. Every call. Full context.

Manage both inbound and outbound calls using the embedded dialer. The Leads page will pop up in the agent screen.
Outgoing Call Pop-Up

Click-to-call or manual dial is where the customer's number and CRM record show up automatically
Call Log and CDR Posting in CRM

Status, type, duration, every detail lands in the CRM after the call, no manual work required.
Call Recording Posting in CRM

Every successful call's recording saves straight to the customer's profile.
Iframe Dialer Integration

Mute, hold, feedback IVR, merge, transfer, all inside the Freshsales interface.