Enterprise Voice Solutions - Smartping
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Enterprise Voice Solutions

Enhance Customer Outreach With Next-gen Voice Capabilities

Engage in meaningful hyper-personalized conversations using our cutting-edge, cost-effective voice solutions.

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Voice Capabilities for Meaningful Customer Engagement

Create personalized experiences for your customers to boost brand satisfaction and
deliver enhanced customer support.

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Cloud Call Center Solutions

  • Remote Call Monitoring
  • Vast Reach & Scalability

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Smart, Multi-level IVR Solutions

  • Smooth Call Routing
  • Agent Productivity Reports

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Domestic Toll-free Number

  • Single Number For Pan India
  • Intelligent Analytical Reports

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Number Masking Solution

  • Ensure Customer Data Privacy
  • Mask Numbers Both Ways

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Voice Broadcast Platform (OBD)

  • One-Click Personalized Messaging & Live Agent Support

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Missed Call Services

  • Use Of Polls, Surveys & Contest
  • Optimize Your Call Management Processes

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AI Voice Bot

  • Utilizes NLP and Speech Recognition
  • Offers Personalized Support

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Click2Call Services

  • Easily Set-Up and Go Live
  • Complete Call Tracking & Monitoring

Building Hyper-Personalized Customer Experiences

Smartping’s suite of offerings across advanced cloud-based systems is tailored to meet the
unique needs of enterprises.

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Navigate the Future of Enterprise Communication with Voice Solutions

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What Sets Us Apart?

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Customize and create calls with mute, hold, and warm transfer, queue call back and voicemail features during customers’ wait time.

Deliver hyper-personalized communication to your customers by addressing their concerns in the most direct manner over call.

Analyze customer interactions with custom reports & gain instant visibility into live calls with smart dashboards that offer real-time insights .

Offer seamless customer support with our Voice Solutions, ensuring you are always available and responsive to customer needs.

Explore the complete Horizon of our offerings

Enterprise SMS Solutions

Enterprise SMS Solutions

Enterprise-grade solution for the most powerful communication channel.

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Cloud Contact Center Solutions

Cloud Contact Center Solutions

Omnichannel customer engagement solutions and services.

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WhatsApp Business Messaging

WhatsApp Business Messaging

Automate, broadcast, and manage customer conversations.

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Conversational Al

Conversational Al

Artificial Intelligence/ML-powered virtual assistants.

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Rich Communication Services

Rich Communication Services

The next-generation of messaging and customer communication.

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Enterprise Email Solutions

Enterprise Email Solutions

Reliable and rich media capabilities with responsive design.

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Flexi-Integration With Leading CRM & Business Apps

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Enhance Customer Interaction With Expert Enterprise Solutions

Transform the way your brand interacts with your customers! Get personalized support and expert guidance on enterprise communication solutions.

Frequently Asked Questions

You get an omnichannel cloud call center platform, voice broadcast platform (OBD), smart multi-level IVR solutions, number masking solution, domestic toll-free number, missed call services, AI voice bot, and click2call service with our Enterprise Voice Solutions.
Our advanced communication solutions are navigating the future of enterprise communication. As 60% of customers prefer calling businesses for contact, 92% of all customer interactions happen over the phone, and 86% of customers expect smooth transitions between different communication channels, all companies need to embrace our enterprise voice solutions.
With our omnichannel cloud call center platform, you can engage in memorable customer interactions with seamless, personalized experiences that drive brand satisfaction with enhanced customer support and revenue generation. You get ACD (Automatic Call Distribution), Integration With Third-party Apps, Monitoring Tools, and many more.
When using our voice solutions, your company gets authorized user rights and masked password inputs, end-to-end encryption between server and agency for high confidentiality, highly secure access to user reports with admin login, and safety of application against cross-site attacks.
Our voice broadcasting solutions offer you more than 300% return on investment and web-based platforms and help you create a personal touch with every person you reach. It can be used for surveys and feedback and is the best way to generate mature and qualified leads with minimum investment.

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