How do chatbots help businesses?

With BOT, you can provide a personalized customer experience at scale. Here are some chatbot benefits

  • Respond to customer questions.
  • Automate repetitive queries.
  • Allow users to connect with your brand via existing messaging platforms.
  • Deliver customer support 24*7
  • Schedule appointments, and integrate sms and call centre,
  • Capture user reviews, including customer satisfaction surveys.
  • Transition to a live chat, or video chat through your call centre agent
  • Respond to thousands of customers simultaneously.
  • Provide users with timely updates including receipts and order confirmation.
  • Allow them to provide their Geo locations.