With over 7,000
satisfied customers across India,
we have earned a reputation for trust and reliability
Why Smartping for Your Business
Multilingual
Supports 100+ Vernacular Languages within India. Can create the bot in any native language
Hybrid Based AI
Cloud Based or On-Premises Conversational AI solution can be developed and deployed anywhere as per the business needs
Omnichannel
Deploy the AI Chatbot on WhatsApp, Website, App, Facebook Messenger, Instagram, and more to give your customer an easy route to reach out to you for any type of query
Easy to Use
We simplify technology, Our chatbot builder platform helps you to easily build customized chatbot workflows without any coding skills or external help.
Sentiment Analysis
The Voice Bot & Conversational AI have the cabability to analyse the emotions of the user while conversating with the user & behaves accordingly to give a good user experience
Context Driven
AI is having its own knowledge base where it gets trained and learn from the user conversations & behaves like a human agent for you.
Safe & Secure
It follows 5 Layers of security and all other security standards like GDPR, PCIDSS, CCPA, HIPAA
Deep Analytics
Real time analytics and multiple custom reports can be created for the business
Video & Audio Calling
Secure Video and Audio via WebRTC, Peer to Peer and Multi-party Video Call Capability having screen share, Co-browse, Chat, Annotation Integration & moreSecure Video and Audio via WebRTC, Peer to Peer and Multi-party Video Call Capability having screen share, Co-browse, Chat, Annotation Integration & more
Offer a Unified Customer Experience
across different channels
Industries We Serve
Ecommerce
Banking & Insurance
Healthcare
Travel & Hospitality
Real Estate
Logistics
FMCG
Education
Telecom
Automation
Our Customer Testimonials
"Smartping's comprehensive analytics, reporting, and ivr solutions have offered us valuable insights into our business
operations, empowering us to make data-driven decisions and improve our customer service. We sincerely appreciate
their exceptional service and strongly recommend them to any business seeking to accelerate their growth."
Shivtel Communication
"The interactive voice response system offered by SmartPing were a game-changer for us, and their service impressed us with its simplicity and ease of use. Thanks to their platform, our business experienced impressive improvements in both customer retention and lead conversions."
MIDLAND MICROFIN LIMITED
"Thanks to Smartping-the best ivr service provider, my business has experienced impressive growth metrics that have surpassed our goals. Their cutting-edge technology and superior service have allowed us to communicate with clients more effectively, resulting an increase in both customer retention and lead conversions"
NORTHERN IT SERVICES PVT LTD
"The service immediately struck a chord with us because of the IVR solutions provided by SmartPing.
Nice, Clean and Easy to avail for our business that resulted impressive 3x growth in both customer retention
and lead conversions."
CELEB MEDIA
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