WhatsApp Business Messaging - Smartping
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WhatsApp Business Messaging

Enhance Engagement, Drive Conversions And Maximize ROI

Reach customers at lightning speed by leveraging our WhatsApp Business API to enhance interactions and drive higher conversions.

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Elevate Your WhatsApp Experience: Explore the Possibilities

With our WhatsApp Business Messaging solutions, you can engage customers seamlessly across sales, marketing, and support journeys.

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Verified Business Profile

Official green tick badge to build trust, credibility & authenticity

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Rich Media Support

Images, GIFs, videos, carousels, documents & integrated webviews

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In-App Payments

Native payment with UPI & card/netbanking directly within chats

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Campaign Analytics

Track KPIs like reach, engagement, conversions, CSAT & ROAS

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Click-to-WhatsApp Ads

Targeted ads to drive entry and qualify leads via WhatsApp chat

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Catalog & Add-to-Cart

Showcase products in-chat to boost discovery, engagement & buying decisions

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CTA/ Reply Buttons

Provide prompts and options to accelerate responses & drive faster action

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MM Lite & Conversion API

Exclusive features like campaign optimization capabilities, performance metrics, TTL controls & app deep links

Smart Messaging: Automated, Conversational & Multilingual

Enable seamless customer interactions, craft targeted marketing campaigns, and
deliver superior, personalized customer journeys.

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Elevate Your Interactions With
WhatsApp Business Messaging

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Unlock Seamless Integration With
Your Enterprise Tech Stack

CRM

  • Collect valuable lead info in real time
  • Capture contact details and transfer prospects to sales for follow-ups
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Knowledge Base

  • Provide quick and accurate responses to customer’s questions.
  • Acts as a smart help desk
  • Automate FAQs

Contact Center

  • Divert enquiries to live agent
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Inventory Management

  • Send alerts when something is derailed in inventory and help in demand forecasting
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Order Management

  • Checking the status of orders in progress, delayed orders, canceled orders.

Explore the complete Horizon of our offerings

Enterprise SMS Solutions

Enterprise SMS Solutions

Enterprise-grade solution for the most powerful communication channel.

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Enterprise Voice Solutions

Enterprise Voice Solutions

Cloud telephony-based customized solutions.

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Cloud Contact Center Solutions

Cloud Contact Center Solutions

Omnichannel customer engagement solutions and services.

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Conversational Al

Conversational Al

Artificial Intelligence/ML-powered virtual assistants.

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Rich Communication Services

Rich Communication Services

The next-generation of messaging and customer communication.

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Enterprise Email Solutions

Enterprise Email Solutions

Reliable and rich media capabilities with responsive design.

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Enhance Customer Interaction With Expert Enterprise Solutions

Transform the way your brand interacts with your customers! Get personalized support and expert guidance on enterprise communication solutions.

Frequently Asked Questions

WhatsApp Business API is a robust communication tool that enables your business to reach the target customer group through personalized messages on WhatsApp. It allows businesses to send transactional updates, appointment reminders, order confirmations, and personalized messages, while also enabling two-way communication for real-time interactions.
WhatsApp automation for business enables you to interact with a large number of customers, deliver content in their preferred language, and drive business growth through rich media conversations. Key features of the WhatsApp Business API include flow builders, carousel integration, catalog integration, utility messages, template creation, automated chatbots, quick replies, two-way communication, and detailed analytics.
The WhatsApp Business API helps grow your business by improving key metrics such as engagement rates, conversion rates, and customer retention. With higher open rates , faster response times, and increased interaction volumes, it drives greater customer satisfaction and boosts sales, leading to a measurable return on investment.
Smartping is the leading name in omnichannel marketing service providers, and our API follows five layers of security and other security standards like GDPR, PCI-DSS, CCPA, and HIPAA. Our WABA solution optimizes customer engagement, boosts conversions, and ensures your communications are secure, reliable, and scalable, helping you connect with customers effectively at scale.
Our WhatsApp Business API supports more than 100 languages, and you can break the language barrier with this API to make a personalized connection with your clients.

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