With over 7,000
satisfied customers across India.

we have earned a reputation for trust and reliablity
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99%

Accuracy

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100%

Customer Satisfaction

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24/7

Support Team

Empowering your success with our
solution

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Out bound Dialing

Leveraging advanced cloud-based technology, our scalable and secure platform ensures seamless outbound call operations. With automated dialling, call routing, and real-time analytics, you’ll maximize efficiency and track performance. Our skilled agents, armed with CRM integration and advanced call scripts, deliver personalized connections that leave a lasting impression.

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Interactive Voice Response - IVR

Maximize your sales potential and engage with your audience more effectively with our brand-initiated interactive voice response (IVR) system Send targeted promotional broadcast and important announcements to a large audience, creating valuable sales opportunities while providing an engaging and interactive experience for your customers

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Toll-Free Number

Send targeted promotional broadcasts and important announcements to a mass audience, resulting in valuable sales opportunities and an engaging customer experience

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Virtual Mobile Numbers

Our intelligent virtual mobile numbers provide an affordable and streamlined solution for businesses looking to manage calls and SMS without the need for physical phone lines. Simplify your campaign tracking and elevate your customer experience with our mobile numbers, designed to enhance business communication and provide valuable insights

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Missed Call Service

Effortlessly capture real time missed call notifications with our fully automated, web-based application.
Designed to streamline communication and enhance customer engagement, our application provides a seamless solution for businesses looking to optimize their call management processes

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Geo - Analytical OBD

Streamline your outbound dialling strategy and reach the right audience at the right geo-location with our advanced geo-analytical OBD system. with the ability to choose from multiple operator-based filters, our system enables you to target your audience more effectively, resulting in a more efficient and optimized communication strategy

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Click to Call

Enhance your customer support and convert hot leads into the business more effectively with our call-latching feature. By instantly connecting customers with support agents at the click of a single button, our system reduces TAT for query resolution, resulting in a more efficient and streamlined customer experience

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Text to speech

Ensure secure customer transactions with our dual verification system, utilizing text-to-speech (TTS) technology to convert textual or numeric inputs into automated voice responses. Designed to provide a seamless and secure experience for customers, our system enhances transactional security and instils confidence in your business

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Managed Services

Choose between our on-premises PBX solution, which relies on a voice server for call routing through traditional phone companies or SIP trunking, or our cloud-based hosted PBX solution, managed and maintained in a secure data centre for optimal performance and reliability

Elevate your communication strategy
with advanced voice technology

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Wide Market Reach

Connect with thousands of people across India instantly with our voice broadcasting service.
Record and upload your message to our panel and reach out to your contacts with just a single
click.

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Intelligent Call Routing

Eliminate long call queues and improve customer satisfaction with our intelligent call routing system. Our technology intelligently directs every caller to the right department and
agent for faster resolution.

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Generate More Leads

Boost your business growth with our high-response voice broadcasting service. Reach out to potential customers and generate more leads to drive your business forward.

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Improve Customer Experience

Deliver a personalized customer experience with our voice broadcasting service. Address customers by name in your messages for a unique touch that encourages customer engagement.

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Surveys and Customer Feedback

Gather valuable insights from your customers with our outbound voice broadcasting service. Conduct surveys, and polls, and ask for feedback to better understand your customers’ needs and preferences.

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Improve Team Productivity

Streamline your team’s workflow and improve productivity with our automated outbound voice message service. Automate routine tasks like follow-ups, reminders, and updates to free up your team’s time for more important work.

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Measurable

Easily measure campaign success through our web-based panel and optimize for future campaigns.

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Personalization

Reach a larger audience in their preferred regional languages. Create and edit audio files for multiple campaigns using our user-friendly web panel.

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Convenience and Speed

Instantly deliver your message without agent assistance through voice broadcasting.

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Quick and Easy Setup

Set up your in-house or cloud-based call centre within minutes with no additional installation required.

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Time and Cost Savings

Save time and money by eliminating the need for additional software or hardware.

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Data Security

Secure customer data on our platform with peace of mind, and scale your operations as needed without maintenance concerns.

Our Customer Testimonials

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"Smartping's comprehensive analytics, reporting, and ivr solutions have offered us valuable insights into our business operations, empowering us to make data-driven decisions and improve our customer service. We sincerely appreciate their exceptional service and strongly recommend them to any business seeking to accelerate their growth."

Shivtel Communication

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"The interactive voice response system offered by SmartPing were a game-changer for us, and their service impressed us with its simplicity and ease of use. Thanks to their platform, our business experienced impressive improvements in both customer retention and lead conversions."

MIDLAND MICROFIN LIMITED

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"Thanks to Smartping-the best ivr service provider, my business has experienced impressive growth metrics that have surpassed our goals. Their cutting-edge technology and superior service have allowed us to communicate with clients more effectively, resulting an increase in both customer retention and lead conversions"

NORTHERN IT SERVICES PVT LTD

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"The service immediately struck a chord with us because of the IVR solutions provided by SmartPing. Nice, Clean and Easy to avail for our business that resulted impressive 3x growth in both customer retention and lead conversions."

CELEB MEDIA