India’s Top Billing Software Provider % - Smartping
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2X Increase in Customer Outreach for India’s Top Billing Software Provider

India’s Top Billing Software Provider

About the Customer

An accounting and invoicing software designed for small businesses to manage their finances seamlessly.

Business Challenges

  • Repeated WhatsApp Business Messaging account deactivations disrupted marketing and transactional messaging.
  • Frequent account blocking led to delivery failures and lost customer engagement.
  • Spam-related issues impacted message reach and campaign effectiveness.

Solution Offered

  • Reduced spam risks and prevented WhatsApp Business account blocking.
  • Ensured seamless and uninterrupted campaign execution.
  • Enabling advanced automation and better campaign control with LeadSquared integration

Impact Delivered

56%

Increase in
customer responses

35%

Significant reduction
in operating costs

100+

Real-time customer
feedback and insights

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