Leading Diagnostic Center % - Smartping

120% Growth in Messages Read for a Leading Diagnostic Center in India

Leading Diagnostic Center

About the Customer

Chain of medical diagnostic service centers in India, offering a wide range of lab tests, radiology tests and master health checkup packages.

Challenges

  • Expanding regional reach across five states effectively.
  • Struggled with low success rates with message delivery
  • Required optimized templates to minimize the risk of being flagged or blocked.

Solution

  • Provided pre-tested templates to enhance message delivery and maintain a high-quality rating.
  • Enabled seamless scheduling and automation to ensure timely and targeted customer communication.
  • Offered deep analytics to track campaign effectiveness and optimize engagement strategies.

110%

Boost in Delivery & Message Reach

120%

Increase in Reads

5

More States Added in Brand Portfolio

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